Why now is the time to start using a delivery route planner customizable trigger-notifications to customers/drivers.possibility to add digital documents to tasks.a digital proof of delivery and signature/photo capture.collecting driver and/or customer feedback.easily customizable routes with drag & drop management.mobile route optimization and automated routing.The best route planner apps include the following possibilities: It computes the most cost-effective route involving several stops while taking into account several important factors, such as the number of vehicles in the fleet, delivery windows, and the number of stops on the route.ĭriving route optimizers minimize the travel distance and time and help businesses surpass their competition without placing further strain on existing resources. Simply put, a route planner app for delivery drivers is a tool that does the job of a human scheduler automatically and more efficiently. To cut operational expenses and provide customers with impeccable delivery experience, enterprises must invest in a future-proof delivery management solution. Rising labor and fuel prices have created a situation where transport costs are growing 7 times faster than product prices. Last-mile delivery costs often make up the most substantial part of the total operating budget. The need for delivery management and routing solutions to solve these difficulties and remain competitive has become inevitable. However, the latter can cause several problems, mostly associated with high customer expectations, demand-supply, logistics, and workforce. The current situation has forced retailers to focus on online sales and contactless on-demand deliveries. It was already growing in popularity rapidly before the COVID pandemic ( EHL).
The most significant leap has probably been made by the food delivery industry. Since people started practicing social distancing and self-isolation, e-commerce purchases across all categories have significantly grown. Primarily, due to the coronavirus and the effect, it has had on consumer trends ( CNBC). Other brands are expected to close up to a total of 15,000 shops in 2020 in the US alone. Many of these stores will never be reopened, at least not in the same way.įor example, the Spanish apparel retailer Zara announced the closing of 1,200 stores worldwide by the year 2021. Worldwide, businesses had to temporarily close down their shops due to restrictions set by governments. The retail industry was severely impacted after the outbreak of the coronavirus.Īs people adapt to new ways of working, living, and even shopping, the question has arisen if the retail industry has been transformed for good. How the COVID-19 pandemic transformed the retail industry
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